We’d love to talk about how we can help you.
Get In Touch
Have questions about our services? Ready to book your consultation? Want to learn more about how we can support your health goals? Our friendly team is here to assist you. Reach out today, we’d love to hear from you. We typically respond within 1 business day.
Opening Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9:00 am - 7:00 pm
9:00 am - 7:00 pm
9:00 am - 8:00 pm
9:00 am - 8:00 pm
9:00 am - 7:00 pm
10:30 am - 4:30 pm
Closed
FAQs
Still have questions? Our clinical team is here to guide you. Reach out via our inquiry form, or message us directly on WhatsApp or WeChat for immediate assistance.
Yes, we accept most major Australian health insurance providers for eligible treatments. Some services are Medicare-accepted, and we can process Medicare payments depending on your case and eligibility. Please bring your Medicare and insurance details or contact our front desk before your appointment to confirm coverage for specific services.
We dedicate 45 to 60 minutes for your initial consultation to ensure we fully understand your medical history and address your specific concerns. Our clinical team takes the time to explain your treatment options clearly, ensuring you feel informed and confident in your path forward. To assist us in designing your bespoke strategy, please bring:
- Your Medicare card and any private health insurance details.
- A list of current medications and supplements.
- Any recent blood work or relevant medical reports.
- Any specific questions you would like to discuss with our experts.
No referral is required. You can book directly through our website or visit our clinic. However, for certain medical or advanced treatments, we recommend scheduling a consultation first so our practitioners can assess your individual needs and recommend the most appropriate care.
Yes, appointments can be rescheduled up to 24 hours in advance at no cost. Cancellations or no-shows within 24 hours may incur a small fee. You can manage your booking easily through our AestheticsPRO online portal or by contacting our clinic directly.
There is no on-site parking, but several secure parking stations are available nearby, including Wilson Parking (Pitt Street) and Secure Parking (Hunter Street) — both within a short walking distance. We’re also easily accessible via public transport, just minutes from Wynyard and Martin Place stations.